Privacy policy
We take your privacy very seriously. This Privacy Policy explains how leathcraftbag.com (collectively referred to as “we,” “us,” or “our”) collect, use, share, and process your personal information.
Collection and Use of Personal Data
Personal data refers to information that can be used to identify you directly or indirectly. It also includes anonymous data that is linked to information capable of identifying you. Personal data does not include data that has been irreversibly anonymized or aggregated, such that it can no longer be used to identify you.
Promoting Safety and Security
We follow the principles of legality, legitimacy, and transparency. We process only the minimum necessary data for limited and specified purposes, and implement technical and organizational measures to protect data security.
We use personal data to verify accounts, monitor user activity, and enhance safety and security — including detecting fraud, investigating suspicious or potentially illegal activity, and enforcing our terms and policies. This processing is based on our legitimate interest in ensuring the safety of our products and services.
Below is a description of the personal data we may collect and how we use it:
What Personal Data We Collect
i. Data you provide directly
We collect personal data that you voluntarily provide when using our products and services or interacting with us — for example, when you create an account, contact customer support, complete a survey, or use our online help or chat tools.
If you make a purchase, we collect data necessary to process your order, including:
- Payment information (credit/debit card number and details)
- Account and authentication information
- Billing, shipping, and contact details
ii. Data about your use of our services
When you visit our websites, we may automatically collect:
- Device type and unique device identifier
- IP address
- Operating system and browser type
- Usage, diagnostic, and performance data
- Location information (where permitted)
Our services may use GPS, IP address, or similar technologies to determine approximate location in order to improve and personalize our products and services.
How We Use Your Personal Data
We generally use personal data to:
- Provide, improve, and develop our products and services
- Communicate with you
- Offer personalized advertisements and services
- Protect our platform and customers
i. Providing, improving, and developing our products and services
We use personal data to deliver, enhance, and develop our products, services, and advertising — including for data analysis, research, and audits. This processing is based on our legitimate interest in providing our services and ensuring business continuity.
If you participate in a contest or promotion, we may use your data to administer the program. Additional rules may apply, and we encourage you to review them before joining.
ii. Communicating with you
With your explicit prior consent, we may use your data to send marketing communications about our products and services, update you about your account or transactions, and notify you of our policies and terms.
If you no longer wish to receive marketing emails, you may contact us to opt out.
We also use your data to respond to your inquiries and requests.
With your explicit prior consent, we may share your personal data with trusted third-party partners who may send you marketing information about their own products and services.
With your explicit prior consent, we may personalize your experience across our services and third-party websites, and measure the effectiveness of our campaigns.
Note: You may withdraw your consent for any data use that requires it at any time by contacting us.
Definition of Cookies
Cookies are small text files stored on your browser or device. They are widely used to store and receive identifiers and other information on computers, phones, and other devices.
We also use similar technologies, including device identifiers and stored data, for the same purposes. In this policy, all such technologies are referred to as “cookies.”
Use of Cookies
We use cookies to:
- Provide, protect, and improve our services
- Personalize content
- Deliver and measure advertisements
- Understand user behavior
- Enhance security and user experience
The specific cookies we use may vary depending on the website or service you use.
Disclosure of Personal Data
We may share certain personal data with trusted strategic partners who assist us in providing, improving, or marketing our products and services.
Personal data is shared only to deliver or improve our products, services, and advertising. We will not share your data with third parties for their own independent marketing purposes without your explicit prior consent.
Data Storage, Transfer, and Processing
i. Compliance with legal obligations
We may process or disclose personal data to comply with mandatory laws applicable in the European Economic Area (EEA) or your country of residence.
If you are located in the EEA, our processing of your personal data is justified under Article 6(1) of the General Data Protection Regulation (GDPR), including when we rely on your consent.
ii. Business transactions and legitimate purposes
We may share personal data within our group of affiliated companies.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale of all or part of our business — including in bankruptcy proceedings — we may transfer all personal data to the relevant third party.
We may also disclose personal data if we reasonably believe it is necessary to protect our legal rights, enforce our terms, investigate fraud, or safeguard our users or operations.
iii. Legal compliance and public safety
We may disclose personal data as required by law, legal process, litigation, or requests from public or governmental authorities within or outside your country of residence.
We may also disclose information when necessary for national security, law enforcement, or other public importance.
Children
Our products and services are intended for a general adult audience. We do not knowingly collect, use, or disclose personal data from children under the age of 16.
If we become aware that we have collected personal data from a child under 16 (or the applicable minimum age in your jurisdiction), we will delete that information as quickly as possible. If you believe a child under 16 has provided us with personal data, please contact us immediately.
Your Rights
We take reasonable steps to keep your personal data accurate, complete, and up to date.
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to further processing
- Receive your personal data in a structured, commonly used format
- Lodge a complaint with a relevant data protection authority
To protect your privacy and security, we may verify your identity before fulfilling your request.
In some cases, applicable law may allow or require us to refuse your request.
You may contact us to exercise your rights. We will respond to all valid requests within a reasonable timeframe, and no later than 30 calendar days.
Third-Party Websites and Services
Our websites, products, and services may contain links to third-party websites, products, or services.
We have no control over and assume no responsibility for the privacy practices, content, or policies of any third parties. This Privacy Policy applies only to information collected by us.
We encourage you to review the privacy policies of any third-party services before using them.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to protect against unauthorized access, use, disclosure, or destruction of your data.
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required or permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, industry practices, or legal requirements.
Your continued use of our products and services after the effective date of the revised policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should stop using our services and contact us to close any account you may have created.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:contact@leathcraftbag.com